Plan Your Visit

Guest Services & Accessibility

Everyone is welcome at World of Coca‑Cola! We offer an array of guest services to make your visit as enjoyable as possible. If you ever need any assistance, be sure to ask one of our Ambassadors.

If you’d like additional information before you arrive, check out our FAQs page.
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ACCESSIBILITY

Our parking garage is disabled accessible and meets all A.D.A. requirements. Courtesy wheelchairs are available at the ticket window for check out using a photo ID.

ASSISTIVE LISTENING DEVICES

Handheld text and audio devices are available at the Guest Services desk in the Lobby.

BABY STROLLERS AND MOBILITY SCOOTERS

Baby strollers are welcome. Single strollers are recommended due to high traffic during peak attendance times. Power chairs and mobility scooters are also welcome, however, during peak attendance times, conventional wheelchairs are encouraged.

BRAILLE GUIDE MAPS

Braille Guide Maps are available at the ticket windows and at the Guest Services desk in the Lobby.
pemberton-statue

ELECTRIC VEHICLE CHARGING STATIONS

There are two ChargePoint Level 2 stations available on level 3 of World of Coca‑Cola parking garage.
Spaces can only be used when a charging station is initiated.

EXPLORER MOBILE APP

World of Coca‑Cola Explorer mobile iOS app is your VIP tour guide and reveals surprising fun facts and exciting photo activities as you explore the attraction. Download the app free from the App Store.

INTERNATIONAL LANGUAGE ASSISTANCE

Multiple language versions of World of Coca‑Cola Guide Maps are available at the Guest Services desk in the Lobby.

LANGUAGE TRANSLATION

Many of our World of Coca‑Cola Ambassadors speak multiple languages. Ask us anything, we’re always available to help.

LOST AND FOUND

If you have lost an item, please notify any World of Coca‑Cola Ambassador or contact us at (404) 676-5151. Recovered items are held for 30 days and can be claimed in the Coca‑Cola Store.

PET POLICY

Only guide dogs for the blind, service dogs for people with disabilities or working dogs in training are allowed inside the attraction.

PHONE CHARGING

Free phone charging stations are available inside the attraction, so you never miss a thing.

PHOTOGRAPHY & VIDEO

We welcome and encourage you to take photographs and videos to share with your friends and family.
There are also on-site photographers that will capture special moments at designated SharpShooter Imaging locations in the attraction. You’ll receive your own PhotoCard and can stop by the Imaging Gallery in the Coca‑Cola Store to view and purchase your souvenir photos.

REFLECTIVE CAPTIONING

Reflective and video captioning is available in select theaters and presentations. Reflective captioning is an innovative technology that projects captions onto a panel in front of the guest. These services are available upon request.

SAFETY & SECURITY

For the safety of all our guests, all persons and bags are subject to reasonable search and security checks. All visitors must pass through a security checkpoint before entering the facility. Guns, knives, mace or other weapons likely to cause bodily harm are not permitted inside.

SMOKING

For the comfort of all our guests, smoking is not allowed within the attraction.

WI-FI

World of Coca‑Cola provides free public Wi-Fi access throughout the attraction and outside at Pemberton Place. For info on connecting, visit here.