The following Frequently Asked Questions list has been compiled to assist with questions about the World of Coca‑Cola. If there are any questions that are not included in this list, please reach out to us by using our Contact Us page.
I. General Information
What will I experience at the World of Coca‑Cola?
At the World of Coca‑Cola you can experience the fascinating story of the world’s most famous beverage brand at the dynamic, multimedia home of the secret formula for Coca‑Cola. Get closer than ever before to the vault containing the secret recipe, view more than 1,200 never-before-displayed artifacts, take a trip around the world in a thrilling 4-D movie experience, get an inside look at the bottling process, tempt your taste buds with more than 100 beverages from around the globe and so much more!
Where is the World of Coca‑Cola located?
The World of Coca‑Cola is located at Pemberton Place® in downtown Atlanta, across from Centennial Olympic Park. The World of Coca‑Cola shares Pemberton Place with the Georgia Aquarium and is situated on the corner of Baker St. and Centennial Olympic Park Drive. The address to the World of Coca‑Cola parking garage is 178 Ivan Allen Jr. Blvd, Atlanta, GA 30313. Get driving directions to our parking garage.
What is Pemberton Place®, and how did it get its name?
Named for John S. Pemberton, the pharmacist who invented Coca‑Cola® in Atlanta in 1886, the 20-acre site is currently home to the World of Coca‑Cola and the Georgia Aquarium. In addition to the nine acres of land that The Coca‑Cola Company donated for the Georgia Aquarium, the company also donated an additional two and a half acres of Pemberton Place land to the city of Atlanta for The National Center for Civil and Human Rights. The Center will join the World of Coca‑Cola and the Georgia Aquarium at a future date.
What are the hours of operation?
The World of Coca‑Cola is open 7 days a week. We are only closed on Thanksgiving and Christmas. Check our daily operating hours . Note that hours of operation are subject to change. Purchase tickets in advance online or call ahead at (404) 676-5151 for dates of early closings.
How long does it take to see the entire World of Coca‑Cola?
Average estimated visit time is approximately 2 hours.
How large is the World of Coca‑Cola?
The attraction is nearly 100,000 square feet.
Where should I park? Do you have parking for oversize vehicles (RVs, buses, etc.)?
Parking is available at the World of Coca‑Cola parking garage for a fee of $10 per vehicle per day. The entrance to the garage is located on Ivan Allen Jr. Blvd. between Centennial Park Drive and Luckie Street. Get driving directions to our garage.
Buses and oversized vehicles (larger than 7′H x 8′W x 16′L) cannot be accommodated in our parking garage. You can utilize the Georgia World Congress Center secured bus marshalling yard for a fee of $25 per vehicle per day.
What MARTA train route should I take?
There are two MARTA train stops within a 10 minute walk to the World of Coca‑Cola.
- MARTA stop W1: Dome/GWCC/Philips Arena/CNN Center
- MARTA stop N1: Peachtree Center
Are wheelchairs available?
The World of Coca‑Cola and our parking garage are disabled accessible and meet all A.D.A. requirements. Please feel free to bring your own wheelchair. A limited number of courtesy wheelchairs are available at the ticket windows located at the main entrance, and are for use only at the World of Coca‑Cola. A photo ID will be requested in order to use a courtesy wheelchair.
Can I bring my stroller or mobility scooter?
Baby/child strollers are welcome at the World of Coca‑Cola. Peak attendance periods may require restricted stroller use in certain areas. See an Ambassador (an employee) for designated stroller parking.
Power chairs and mobility scooters are welcome, however during peak attendance periods, conventional wheelchairs are encouraged.
Is there a security check to go inside the World of Coca‑Cola?
Yes. Guns, knives or weapons of any kind are not allowed inside. Pets are not allowed. Only guide dogs for the blind, service dogs for people with disabilities and working dogs in training are permitted inside.
Do you have a coat or bag check?
We do not offer coat or bag check at this time.
Is there a place to eat inside the World of Coca‑Cola?
Pemberton Café, adjacent to the World of Coca‑Cola and Georgia Aquarium, is a convenient restaurant offering guests fresh food fast, with a variety of delicious menu offerings to please any palate.
Where can I change my baby?
All restrooms in the World of Coca‑Cola have baby changing stations. Family restrooms are also available on each floor of the attraction.
If I lose an item at the World of Coca‑Cola , who do I notify?
Please notify any Ambassador (employee) or contact the World of Coca‑Cola at 404-676-5151.
Do you have foreign language Guide Maps?
Multiple language versions of the World of Coca‑Cola Guide Map are available at the ticket windows and the Guest Services desk in the Lobby.
May I take pictures?
The World of Coca‑Cola welcomes photo and video cameras for personal use. Certain exhibits or special exhibitions may be excluded.
You can also take advantage of SharpShooter Imaging to capture your photo memories for you. An on-site photographer will capture your photo at any one of the designated SharpShooter Imaging locations. You’ll receive your own PhotoCard. Just stop by the Imaging Gallery in The Coca‑Cola Store to view and purchase your souvenir photos!
Where can I smoke inside the attraction?
For the comfort of all our guests, smoking is not allowed within the attraction.
How can I receive World of Coca‑Cola email updates?
Where can I get tickets to the World of Coca‑Cola?
You can get tickets in advance online or via your mobile device. Simply select the day you would like to visit and enter at any time during normal operating hours. Additionally, you can walk-up to purchase tickets (based on availability) at any World of Coca‑Cola ticket window located at the main entrance. You can also call (404) 676-5151 or 800-676-COKE (2653) to purchase tickets via phone. Sign up for our e‑newsletter now to receive World of Coca‑Cola news, updates and special offers!
Where do I get my tickets?
When you purchase tickets online, you will receive an email containing an attached print-at-home ticket. Please open the attachment and print your ticket at home and bring it with you when you visit. This is your admission ticket.
When you purchase tickets via your mobile device, your phone is your mobile ticket. Your mobile ticket will allow you to bypass the ticket windows and proceed directly to the main entrance. Show the ambassador your phone with the mobile ticket barcode displayed. Your phone will be scanned and you will be ready to enter.
If you purchase tickets via phone and receive a confirmation number either by phone or email, please bring that with you to any World of Coca‑Cola ticket window during normal operating hours to pick up your tickets.
What should I do if I lose my print-at-home ticket?
If you received an email with an attached print-at-home ticket, access the email again to reprint it. If you’ve already deleted the email or don’t have access to your email account, go to any ticket window at the World of Coca‑Cola during normal operating hours and provide your name so your purchase can be confirmed and your tickets reissued. Call (404) 676-5151 or 800-676-COKE (2653) if you have questions or need assistance.
What if I need to make an adjustment to my ticket time or cancel my visit?
Please call (404) 676-5151 or 800-676-COKE (2653) daily between the hours of 9am to 6pm from Memorial Day to Labor Day and 9am to 5:30pm after Labor Day until Memorial Day to speak to a representative and make any adjustments.
III. Groups & Schools
Do you offer group discounts?
Ticket prices for groups of 25 or more represent a $1.00 discount off regular General Admission ticket prices. To qualify for group ticket rates, 25 or more tickets must be purchased in a single transaction by calling our Group Sales line at 404-676-6074. You can also purchase group tickets at walk-up ticket windows (based on availability). Get info on group discounts.
Do you have on-site educational programs?
At this time, on-site educational programs are not offered. Check out our Teacher Toolkit for printable field trip guides that reference educational connections between the exhibits at the World of Coca‑Cola and Georgia Performance Standards.
IV. VIP Guided Tours
Do you have guided tours?
VIP Guided Tours are available at the World of Coca‑Cola at scheduled start times. You can purchase VIP Guided Tour tickets for $28.00 per person at our World of Coca‑Cola walk-up ticketing windows or online (based on next availability).
How early do I need to arrive for my guided tour?
Please arrive no less than 15 minutes prior to your scheduled VIP Guided Tour start time.
Where do I meet the ambassador to start my guided tour?
Meet the World of Coca‑Cola Ambassador under the red umbrella adjacent to our Ticketing Windows. They will ensure your guide escorts you into the attraction to begin your guided tour.
What should I do if I need to change or cancel my VIP Guided Tour?
If you find you will no longer be able to participate in the VIP Guided Tour at the scheduled time you purchased, please speak with our Call Center at (404) 676-5151 or 800-676-COKE (2653) so they may either cancel your purchase or try to accommodate you and your party on another guided tour. Please note that no refunds will be offered for unused tickets or cancellations made less than 24 hours before the scheduled start of VIP Guided Tours.
V. Meetings and Special Events
How can I book a special event?
The World of Coca‑Cola is spectacular event venue for a wide range of business-related functions and gatherings. Currently, we are booking corporate and convention event business only. To book an event, please email Beth Wroblewski at firstname.lastname@example.org, or call 404-676-0734. If you are a Coca‑Cola employee and would like to host a Coca‑Cola sponsored event, please email Sybil Lee at sylee@Coca‑Cola.com, or call 404-676-6024. You can also submit an online Event Request Form. View online event information, pictures, rates and capacities.
VI. Employment Opportunities
How do I find out if jobs are available?
Explore employment opportunities online at www.thecoca-colacompany.com/careers/ and select North America/Search Jobs/Category: Retail and Attractions