FAQ | World of Coca-Cola

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Frequently Asked Questions

Why a new World of Coca-Cola?

The original World of Coca-Cola, located at Underground Atlanta from August 1990 to April 7, 2007 was a resounding success. It hosted over 13 million visitors who marveled at the collection of Coca-Cola artifacts and stories from around the world. And a lot has changed in the last 17 years. Consumers have changed, our marketing has evolved and a lot of new products have launched. The World of Coca-Cola has changed to reflect The Coca-Cola Company of today.

What will happen to the original World of Coca-Cola building located at Underground Atlanta?

The building has been sold by The Coca-Cola Company to the State of Georgia.

How is the World of Coca-Cola different?

Approximately twice the size of the original World of Coca-Cola, our new attraction features more than 1,200 artifacts from around the world that have never been displayed to the public before. In fact, only about 50 artifacts from the original World of Coca-Cola are showcased. You can also expect to see great new interactive exhibits such as a thrilling 4-D movie and a gallery dedicated to Coke and pop culture. And of course, a World of Coca-Cola favorite—the tasting experience—will provide you with a refreshing opportunity to sample nearly 60 different products from around the world. All this and much more make the World of Coca-Cola a unique and must-see Atlanta experience!

Where is the World of Coca-Cola located?

The World of Coca-Cola is located at Pemberton Place®, a 20-acre site located across Baker Street from Centennial Olympic Park. The World of Coca-Cola shares Pemberton Place with the Georgia Aquarium and is situated on the corner of Baker St. and Centennial Olympic Park Drive. The address is 121 Baker St. NW, Atlanta, GA 30313. For more info, click Directions and Parking or download our Trip Planner.

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What is Pemberton Place®, and how did it get its name?

Named for John S. Pemberton, the pharmacist who invented Coca-Cola® in Atlanta in 1886, the 20-acre site is currently home to the World of Coca-Cola and the Georgia Aquarium. In addition to the nine acres of land that The Coca-Cola Company donated for the Georgia Aquarium, the company recently donated an additional two and a half acres of Pemberton Place® land to the city of Atlanta for The Center for Civil and Human Rights. The Center will join the World of Coca-Cola and the Georgia Aquarium at a future date. Click Pemberton Place® for more information.

What are the hours of operation?

The World of Coca-Cola is open 7 days a week. We only close on Easter, Thanksgiving & Christmas. Go to Hours of Operation to see daily operating hours. Please note that hours of operation are subject to change. Please reserve your tickets in advance online or call ahead at (404) 676-5151 for dates of early closings.

How long does it take to see the entire World of Coca-Cola?

Average estimated visit time is 90 minutes.

How big is the World of Coca-Cola?

The attraction has 92,000 square feet, with 60,000 square feet of guest areas.

Where can I purchase tickets for the World of Coca-Cola?

You can purchase tickets online now! We recommend you purchase tickets online to guarantee your admission time. You can also walk-up to purchase tickets (based on availability) at any World of Coca-Cola ticket window located at the main entrance. You can also call (404) 676-5151 or 800-676-COKE (2653) to purchase tickets via phone. Subscribe now to receive World of Coca-Cola email news and updates!

Where do I get my tickets?

When you purchase tickets online, you will receive an email containing a print-at-home ticket. Please print your ticket at home and bring it with you when you visit. This is your admission ticket.

If you purchase tickets via phone and receive a confirmation number either via phone or email, please bring that with you to any World of Coca-Cola ticket window during normal operating hours to pick up your tickets.

What should I do if I lose my print-at-home ticket?

If you receive an email containing a print-at-home ticket, access the email again to reprint it. If you've already deleted the email or don't have access to your email, go to any ticket window at the World of Coca-Cola and provide your name so that your purchase can be confirmed and your tickets reissued. Call (404) 676-5151 or 800-676-COKE (2653) if you have questions or need assistance.

What if I need to make an adjustment to my ticket time or cancel my visit?

Please call (404) 676-5151 or 800-676-COKE (2653) daily between the hours of 9am- 6pm from Memorial Day to Labor Day and 9am to 5:30pm after Labor Day until Memorial Day to speak to a representative and make any adjustments.

Will you offer group discounts?

Group ticket prices for groups of 25 or more represent a $1.00 discount off General Admission ticket prices. To qualify for group ticket rates, 25 or more tickets must be purchased in a single transaction by calling our Group Sales line at 404-676-6074. You can also purchase group tickets at walk-up ticket windows (based on availability).

Where should I park? Do you have parking for oversize vehicles (RVs, buses, etc.)?

Parking is available in the Pemberton Place® parking garage for a fee of $10 per day. The entrance to the garage is located on Ivan Allen Jr. Blvd. between Centennial Park Drive and Luckie Street.

Buses and oversized vehicles (larger than 7'H x 8'W x 16'L) can't be accommodated in the parking garage. You can utilize the Georgia World Congress Center bus marshalling yard for a fee of $25 per entry.

What MARTA route should I take?

There are two MARTA stops within an approximate 10 minute walking distance.

MARTA stop W1: Dome/GWCC/Philips Arena/CNN Center
MARTA stop N1: Peachtree Center

Are wheelchairs available?

The World of Coca-Cola and the Pemberton Place® parking garage are disabled accessible and meet all A.D.A. requirements. Please feel free to bring your own wheelchair. A limited number of courtesy wheelchairs are available at the ticket windows located at the main entrance, and are for use only at the World of Coca-Cola. A photo ID will be requested in order to use a courtesy wheelchair.

Can I bring my stroller or mobility scooter?

Baby strollers are welcome at the World of Coca-Cola. Peak attendance periods may require restricted stroller use in certain areas. See an Ambassador for designated stroller parking.

Power chairs and mobility scooters are welcome, however during peak attendance periods, conventional wheelchairs are encouraged.

Is there a place to eat inside the World of Coca-Cola?

Pemberton Place Café, located outside the World of Coca-Cola, will be opening Spring 2010.

Do you have guided tours?

VIP Guided Tours are now available at the World of Coca-Cola. Purchase tickets for $25 per person at our World of Coca-Cola ticket windows based on next availability. Online ticket purchase is not available.

Do you have on-site educational programs?

At this time, on-site educational programs are not offered. Check out our Teacher Toolkit for school field trip educational connections between what students will experience at the World of Coca-Cola and Georgia Performance Standards.

Do you have foreign language Guide Maps?

Multiple language versions of the World of Coca-Cola Guide Map are available at the ticket windows and the Guest Services desk in the Lobby.

May I take pictures?

The World of Coca-Cola welcomes photo and video cameras for personal use. Certain exhibits or special exhibitions may be excluded.

You can also take advantage of SharpShooter Imaging to capture your photo memories for you. An on-site photographer will capture your photo at any one of the designated SharpShooter Imaging locations. You'll receive your own PhotoCard. Just stop by the Imaging Gallery in The Coca-Cola Store to view and purchase your souvenir photos!

Where can I smoke?

For the comfort of all our guests, smoking is not allowed within the attraction.

How can I subscribe to receive World of Coca-Cola email updates?

Click Subscribe to receive email news and updates about the World of Coca-Cola.

Where can I change my baby?

All restrooms in the World of Coca-Cola have changing stations. Family restrooms are also available on each floor of the attraction.

If I lose someone inside the World of Coca-Cola, how do I find them?

Please notify a World of Coca-Cola Ambassador (an employee) and he or she will help you rejoin your party.

How can I book a special event?

The World of Coca-Cola is a spectacular event venue available to host a wide range of business-related functions and gatherings. Currently, we are accepting only corporate and convention event bookings. To plan your event, call the Special Events Team at (404) 515-WOCC (9622), or send us an email at events@worldofcoca-cola.com. Go to Plan Your Event to view online event information, rates and capacities.

How do I find out if jobs are available?

Explore employment opportunities online at www.thecoca-colacompany.com/careers/ and click through North America/Search Jobs/Category: Retail and Attractions.